Terms and conditions

Terms & Conditions

1. Applicability

These terms and conditions apply to a contractual order & delivery agreement between customers and Powertex Academy, actually only to ordered products & services via the online web shop www.powertexshop.com.

The terms and conditions apply from 15.04.2014 onwards. Upon confirmation of your purchase order, you agree to the conditions described, which are governed by the Belgian law and the parties submit to the exclusive jurisdiction of the Belgian courts in relation to any conflict what may arise between them. Powertex Academy reserves the right to change these terms and conditions any time.

This web shop is operated by Powertex Academy, whose registered office is situated: Strombeeksesteenweg 205,1800 Vilvoorde, Belgïum, VAT number: BTW BE 0636.531.915.

2. Pricing

2.1 All prices are correct at time of display on the Powertexshop.com website. Powertex Academy reserves the right to decline business and to refuse to supply goods if eventual wrong prices were quoted.
All prices shown are in EURO values and include VAT.

2.2 Powertex Academy reserves the right to change prices at any time.

2.3 The purchase agreement and respective is applicable upon order confirmation made by the customer. The client will get an order confirmation via e-mail.

3. Payment

Payment appropriate to order form is to be arranged for on account Powertex Academy. Orders will be dispatched upon payment receipt. All orders must be paid in full, including transport costs and VAT, before goods will be dispatched.

In case you not properly shutdown your order or in the event of non-payment, your order will automatically be deleted in the order system within 14days. In case you nevertheless wanted to order, you will have the re-input your purchase

Payments from abroad have to have the IBAN number BE 06230037839922 and BIC GEBABEBB mentioned. Additional bank costs are at charge of customer.

4. Delivery

4.1 We aim to dispatch the ordered merchandise within 3 working days upon order agreement and respective payment receipt.

We aim to have the items available on stock, if items are out of stock and delivery is not possible short term, you will be informed via email. Respective already paid amount of your ordered out of stock merchandise will be reimbursed. Upon reimbursement agreement is terminated.

4.2 The average delivery time of 4 days is only an indication, depending on the agreement, payment and available information of customer and therefore not stringent. Powertex Academy is accordingly not at charge for late deliveries caused by the customer itself or transport company.

4.3 If the bought articles are not in stock, missing articles will be sent without additional transport costs to customer, or reimbursed according to non-availability. Customer will be informed

4.4 The delivery term is ex works, the delivery is at risk of customer once the goods were handed over to the transport company. Powertex Academy is never responsible for any loss of merchandise and any related damage. Should you fail to be present for your delivery and non-receipt of the goods, any additional costs occurred due to this, is at charge of customer. Eventual returns of merchandise to Powertex Academy are at the expense of the customer. Returns of merchandise also need to be announced in writing via e-mail to Powertex Academy – powertex@me.com.

4.5 Powertex Academy commits to deliver adequate materials and that virtually look the same as the image on the website. The customer must however take into account small size and colour differences of the depicted products. Such derogations do not give the customer the right to refuse the receipt or to expect any compensation by Powertex Academy.

Transport Costs

Deliveries within Benelux

Transport costs are calculated related to the weight/volume/purchase value.

If the purchase value is less than € 50,00 costs will respectively be charged for 7 to max 20 euro. If the purchase order value is equal or more than € 50,00 transport costs are free of charge within Benelux.

Abroad deliveries

Transport costs and/or customs clearance cost for deliveries to addresses outside Benelux will be charged for according to the weight/volume of your purchase order. Customer will be informed upon additional costs involved. Transport& customs clearance costs for export will have to be paid latest 3 days upon information. These will have to be paid to the account:

BE 06230037839922 Delivery will be carried out within 3 working days upon receipt of payment.

5. Exchange/Return and ‘Cooling off period’

5.1 You have a ‘cooling off’ period of 7 days to return the merchandise without any specific reason of return, expect merchandise specifically assembled on your request. Only unpacked and non-damaged packaging merchandise can be returned. Transport costs (back and forward) are at charge of customer.

5.2 Upon receipt return, related merchandise value will be reimbursed within 14 working days, eventual occurred (transport) costs are deducted.  Attention: make sure you mention the same account, via which you paid the merchandise for to Powertex Academy, including the IBAN number & BIC, this to avoid eventual misuse.

5.3 Any cancellations are to be addressed to Powertex Academy in writing, via e-mail or post. Your full name, address and order/invoice number is to be mentioned.

6. Privacy

Powertex Academy respects the privacy of clients and their data will be treated with confidence. Personal data will only be used to arrange for your order handling, payment, delivery and eventual sending of newsletter. We will not provide your personal data to third parties.

7. Guarantee & Claims

If the delivered items do not respond to the specifications mentioned on the former website or are not in good shape, you have to inform Powertex Academy: powertex@me.com within 7 days upon receipt of merchandise, properly précising the description of the claim.

Any right of claim, relating to defects in products is rejected if:

- Deficiencies are not remedied in accordance with these terms and conditions have been reported;

- Products ' no longer exists in the condition in which they were delivered;

- If the claim symptoms are expressed only after more than 7 days have passed since the delivery

8. Supremacy

We will not be deemed to be in breach of contract or of these terms and conditions as a result of any delay in our performance or failure to perform or obligations if that delay or failure to perform is due to any cause or circumstance beyond our reasonable control including, but not limited to, fire, flood and other acts, strikes, riot, incident, disruption to energy supplies, civil commotion, acts of terrorism or war, breakdown of equipment, road traffic problems.

9. Title Claim

Goods remain the property of Powertex Academy until invoice is settled in full

Any text and picture used on the www.powertexshop.com website, may not be used or reproduced, stored in a retrieval system or transmitted in any form by any means, without the prior permission of the owner Powertex Academy.

Colour deviations, pricing and typographical errors reserved.